Shipping Policy

Orders are processed within 1–2 business days.
Delivery inside Egypt usually takes 2–5 business days depending on location.
Shipping fees are calculated during checkout.
Customers receive tracking details once the order is shipped.
In case of delays, our support team will contact the customer directly.


Return & Exchange Policy

At Nine Egypt, customer satisfaction is our priority.

Customers can request a return or exchange within 14 days of receiving the order.
Products must be unused and returned in original packaging.
Returns are accepted for defective, damaged, or incorrect products.
Exchanges are subject to product availability.
Refunds are processed within 7–14 business days after inspection of the returned item.
Shipping fees may apply for non-defective returns.
Non-Returnable Items
Used products
Damaged products caused by misuse
Products without original packaging
Personal-use accessories after opening (if applicable)
Contact Information

📞 +20 103 677 5775
📧 info@nine-tec.com